Enhancing Efficiency in Remote Video Monitoring: Stripping Out Non-Value Added Waste
At Harkness Group, we understand that remote video monitoring centers are pivotal in safeguarding properties and assets. A critical aspect of this is the ability to measure and improve response times. However, many monitoring centers primarily focus on key performance indicators (KPIs) that highlight response times to clear-cut, malicious activities—situations where the threat is obvious, […]